Privacy Policy

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Your Guide to All Things Privacy

Your data will only be used to benefit you and your shopping experience.

You have our word that we’ll treat and protect your data like it’s our own.

We’ll give it to you straight and keep you updated with what you need to know.

Let us know your preferences - you decide what and how you hear from us.

We won’t keep your data for no reason. If we don’t need them, we’ll delete them

Protecting your Privacy At Oh C'est La Vie, we’ve got your back when it comes to your style and those all-important personal details. Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. Consider this your guide to all things privacy related.

Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. This could be from anything from browsing the site, to purchasing and registering for an account.

When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences.

We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team.

When it comes to your personal info, you have a lot of rights. These include:

• The right to be informed about how your personal information is being used by companies.
• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate personal information we hold about you.
• The right to request that we purge your data, stop processing it or collecting it in some circumstances.
• The right to stop direct marketing messages.
• The right to request that we transfer elements of your data either to you or another service provider.
• The right to complain to your country’s data protection regulator — in the UK this is the Information Commissioner’s Office.

If you want to exercise your rights, have a complaint to make, or just have a question for us - get in touch!