Delivery Info and Returns

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We know how important it is to have quick, affordable and tracked delivery so we uphold that standard with our delivery service! 

For our UK customers we offer 1st Class Signed delivery for £1.99 which arrives within 3-5 working days.

For our international buyers we offer Tracked and Signed International delivery for £4.99 with aims to deliver 3-5 working days to Europe and 7-10 working days to the rest of the world!

We have a 14 day return policy from receiving your order on all our products If a refund is selected, all successfully returned items will be credited to the original payment method used to purchase the items. The original shipping charges will not be refunded. Please note refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. Returns must be made 14 days after notified of return to be eligible for a refund. The item must be returned in the original packaging and you must obtain proof of postage just incase your order is lost on its way back to Oh C'est La Vie. 

Do I have to pay custom charges on my order?

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Oh C’est La Vie. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.